AI agents
AI agents that do one job properly
An agent is software that does a defined job across your tools. It reads, follows your rules, drafts or acts, and asks a person to approve anything important.
Agents we build
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Enquiry agent
Answers questions on your website, email or WhatsApp from your approved content, collects details, books calls and hands over to your team. It always says it is an AI.
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Staff knowledge agent
Answers “how do we…?” from your policies, procedures and handbook, and shows where each answer comes from.
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Reporting agent
Drafts grant reports, donor updates, board papers or client reports from your data, for a person to check before anything goes out.
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Admin agent
Processes forms, referrals or invoices, updates your CRM and flags anything unusual.
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People and HR agents
An onboarding assistant, answers to HR policy questions, learning reminders, first drafts of job descriptions.
How we build
Scope
60 minutes: the job, how we’ll measure success, the data, the risks.
A fixed quote within two working days
What’s included and what isn’t, timeline, price, payment stages and the running costs you’ll pay.
Build
With a demo every week and your staff testing on real cases.
Go live with safeguards
With every safeguard below in place.
30 days of tuning, included
Fixes, rule changes and results measured against the baseline.
A care plan if you want one
Monitoring, updates when AI models change and small fixes.
Safeguards in every agent
- A clear notice that people are talking to an AI
- Human approval for anything important
- A list of what the agent may and may not do
- A check of what the AI provider does with your data, and a data processing agreement
- A risk note, and help with a data protection impact assessment where you need one
- A retention schedule
- A way for people to use their data rights
- Staff guidance
What we won’t build
- Systems that read people’s emotions at work
- Tools that make hiring or performance decisions without a full high-risk review and human decision-makers
- Anything that hides from people that they are talking to an AI
How pricing works
One task per agent, a fixed quote within two working days.
Running costs (AI model use, hosting, messaging fees) are paid to the providers at cost; we estimate them in the quote.
Tell us the job you want an agent to do
We’ll tell you honestly whether an agent can help, and how.